Exciga

Our Services

At Exciga, we provide you with what we call five star services. These services are the five domains that we specialize in, namely Project Management, ITIL based Service Management, IS Audit, IS Security and Business Continuity. IT Governance overlooks these five domains.

We have selected these five services for two reasons. The first being that these domains are the heart and soul of IT operations and define its value. The second being the successful delivery of any one largely depends on that of the other. For example, the execution of an IT project based on Project Management Methodologies would not be complete without one having a sound knowledge of IT Service Management as all changes effecting the IT infrastructure need to go through this cycle while the security aspects of information and asset handling needs to be covered, followed by the regulatory and compliance requirements and controls of audit need to be met and the Business Continuity & Disaster Recovery needs of the organization considered. Our subject matter expertise in these five domains gives us an advantage over that of our competitors.

Additionally, we provide System Integration and Cloud Computing solutions through our Business Partners as a value add. By working with us, we assure you of being in safe hands. Following are a comprehensive list of the services we provide:

View our Corporate Brochure

IT GOVERNANCE

Develop a IT Governance Framework
Business & IT Relationship Management
Interim IT Leadership & Management
Strategic Planning & Consulting
IT Assessment in Mergers & Acquisitions

Performance Metrics Program
Vendor & Contract Management
Business Demand Management
Management Training for IT Executives
Customer Service Orientation for IT teams

PROJECT MANAGEMENT

Establish a Project Management Office
Data Center Build & Migration Management

Portfolio, Program & Project Management
SDLC Project Management

IT SERVICE MANAGEMENT

Implement ITIL based Service Management
Establish a Service Desk
Implement ISO20000 Standards & Guidelines

Design a Service Metrics Program
Implement Six Sigma for IT
Implement Lean IT Practices

IS AUDIT

Comprehensive IT Auditing Services
Internal, 2nd Party & External Audits
Risk Management Audit

Cloud Computing Audit
Regulatory & Compliance Audit
PCI DSS, HIPPA, GLBA, SAS70 & UKDPA

IS SECURITY

Develop an IS Security Framework
Develop a Security Metrics Program
Perform Penetration Testing
Implement ISO27001 Standards & Guidelines

Establish Cloud Security & Privacy
Perform Security Log Analysis
Provide IS Awareness & Training
Provision Identity & Access Mgmt Systems

BUSINESS CONTINUITY

Business Continuity Planning
Disaster Recovery Services

Implement ISO22301 Standards & Guidelines
Redundancy & High Availability Solutions

ISO SERVICES

ISO 20000 – Service Management
ISO 31000 – Risk Management

ISO 27001/2 – Security Management
ISO 22301 – Business Continuity

Benefits of certifying in ISO20000

De facto International Standard in IT Service Management which helps align IT Services with Business Strategy.
Maximize quality of service and build efficiency in processes which is key to Business success.
Brings definition and clarity to roles and responsibilities and requires undertaking of ownership at all levels.
Provide consistent and cost effective services with a fundamental shift from re-active to pro-active processes.
Help demonstrate to our customers and stakeholders that they have a well-managed IT environment based on ITSM Best Practices.

Benefits of certifying in ISO27001/2

Attain a leading International Standard for Information Security Management.
Improved awareness of information security & effective application of it through policies and procedures.
Means to deliver the information security corporate governance and comply with mandates and laws (eg: Data Protection Act among others).
Provides confidence to trading partners, stakeholders and customers.
Differentiate yourself in the Market with that of your Competitors.

Benefits of certifying in ISO22301

The only International Standard in Business Continuity with global recognition and acceptance.
Lower cost because of the avoidance of risk and hence your rates on insurance premium.
Build Resilience by making your organisation robust enough to recover quickly and efficiently from an international disaster or a local disruption.
Proven Business Process Management capabilities during disruption.
Provides you with a market edge by building a better Organizational Image through attestation by a certification body and helps win contracts.

Benefits of certifying in ISO31000

A well-recognised and formally accepted international standard in Enterprise Risk Management.
Effective risk identification and treatment preventing incident with loss and damage control.
Builds stakeholder trust and confidence through pro-active management.
Improves planning, decision making and reporting.
Helps convert risks into opportunities and achieve objectives.