Our Services

At Exciga, we provide you with what we call five star services. These services are the five domains that we specialize in, namely Project Management, ITIL based Service Management, IS Audit, IS Security and Business Continuity. IT Governance overlooks these five domains.

We have selected these five services for two reasons. The first being that these domains are the heart and soul of IT operations and define its value. The second being the successful delivery of any one largely depends on that of the other. For example, the execution of an IT project based on Project Management Methodologies would not be complete without one having a sound knowledge of IT Service Management as all changes effecting the IT infrastructure need to go through this cycle while the security aspects of information and asset handling needs to be covered, followed by the regulatory and compliance requirements and controls of audit need to be met and the Business Continuity & Disaster Recovery needs of the organization considered. Our subject matter expertise in these five domains gives us an advantage over that of our competitors.

Additionally, we provide System Integration and Cloud Computing solutions through our Business Partners as a value add. By working with us, we assure you of being in safe hands. Following are a comprehensive list of the services we provide:

  • Develop a IT Governance Framework
  • Business & IT Relationship Management
  • Interim IT Leadership & Management
  • Strategic Planning & Consulting
  • IT Assessment in Mergers & Acquisitions
  • Performance Metrics Program
  • Vendor & Contract Management
  • Business Demand Management
  • Management Training for IT Executives
  • Customer Service Orientation for IT teams
  • Establish a Project Management Office
  • Data Center Build & Migration Management
  • Portfolio, Program & Project Management
  • SDLC Project Management
  • Implement ITIL based Service Management
  • Establish a Service Desk
  • Implement ISO20000 Standards & Guidelines
  • Design a Service Metrics Program
  • Implement Six Sigma for IT
  • Implement Lean IT Practices
  • Comprehensive IT Auditing Services
  • Internal, 2nd Party & External Audits
  • Risk Management Audit
  • Cloud Computing Audit
  • Regulatory & Compliance Audit
  • Develop an IS Security Framework
  • Develop a Security Metrics Program
  • Perform Penetration Testing
  • Implement ISO27001 Standards & Guidelines
  • Establish Cloud Security & Privacy
  • Perform Security Log Analysis
  • Provide IS Awareness & Training
  • Provision Identity & Access Mgmt Systems
  • Business Continuity Planning
  • Disaster Recovery Services
  • Implement ISO22301 Standards & Guidelines
  • Redundancy & High Availability Solutions
  • ISO 20000 – Service Management
  • ISO 31000 – Risk Management
  • ISO 27001/2 – Security Management
  • ISO 22301 – Business Continuity

Benefits of certifying in ISO20000

  • De facto International Standard in IT Service Management which helps align IT Services with Business Strategy.
  • Maximize quality of service and build efficiency in processes which is key to Business success.
  • Brings definition and clarity to roles and responsibilities and requires undertaking of ownership at all levels.
  • Provide consistent and cost effective services with a fundamental shift from re-active to pro-active processes.
  • Help demonstrate to our customers and stakeholders that they have a well-managed IT environment based on ITSM Best Practices.

Benefits of certifying in ISO27001/2

  • Attain a leading International Standard for Information Security Management.
  • Improved awareness of information security & effective application of it through policies and procedures.
  • Means to deliver the information security corporate governance and comply with mandates and laws (eg: Data Protection Act among others).
  • Provides confidence to trading partners, stakeholders and customers.
  • Differentiate yourself in the Market with that of your Competitors.

Benefits of certifying in ISO22301

  • The only International Standard in Business Continuity with global recognition and acceptance.
  • Lower cost because of the avoidance of risk and hence your rates on insurance premium.
  • Build Resilience by making your organisation robust enough to recover quickly and efficiently from an international disaster or a local disruption.
  • Proven Business Process Management capabilities during disruption.
  • Provides you with a market edge by building a better Organizational Image through attestation by a certification body and helps win contracts.

Benefits of certifying in ISO31000

  • A well-recognised and formally accepted international standard in Enterprise Risk Management.
  • Effective risk identification and treatment preventing incident with loss and damage control.
  • Builds stakeholder trust and confidence through pro-active management.
  • Improves planning, decision making and reporting.
  • Helps convert risks into opportunities and achieve objectives.
  • System Integration
  • Cloud Computing
  • Web Designing
  • Select IT Certification Training
  • Best Practices from several Agile Frameworks
  • Continuous Integration
  • Test Driven Development
  • Continuous Delivery
  • Product Prototyping and Development
  • Customer Acquisition, Engagement & Retention Strategies
  • Data Driven Product Strategies
  • Strategic Partnerships for Product Enhancement

IT Governance

To understand
Governance Methods,
Transformation Plans
& Value Creation…

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Project Mgmt

To gain a better
appreciation of our
Portfolio, Program &
Project Delivery...

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IT Service Mgmt

For a closer look
at how we build &
improve Operational
Stability & Efficiency...

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IS Audit

To gauge how
our IS Audit Services
can make a difference
& meet Compliance…

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IS Security

For insights into
building a Robust
& Effective Security

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Business Continuity

On how we
analyze your Business
to ensure continuity
without disruption…

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Agile & Dev Ops

To understand
How we marry Agile
& Continuous Delivery
to perfect iterations…

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Product Mgmt

To learn about
our development &
life cycle management
of products…

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